Responsible Gambling

At WinUnique we take responsible gambling seriously. We aim to help Canadian players keep play safe and controlled by offering clear tools, practical guidance, and links to professional support. Our goal is to make sure playing stays an enjoyable activity and that anyone who needs help can find it quickly.

Player protection principles

We promote safer play by encouraging limits, breaks, and informed decisions. We respect privacy and follow standard security practices while providing options to manage activity. We do not encourage chasing losses and we expect all players to use the account tools available to them.

Activity-control tools

Deposit limits

Set daily, weekly, or monthly deposit limits in your account settings or ask support to help apply limits. Limits can usually be lowered immediately; increases may require a waiting period for security and safety reasons.

Loss limits and staking controls

You can restrict how much you are willing to lose over a chosen timeframe and set maximum bet amounts for sessions. These controls help you stick to a budget and avoid rapid or unplanned spending.

Time limits and session tools

Use session timers, reality checks, and forced breaks to control play duration. Temporary account breaks and cooling-off periods are available if you need time away from the site.

Self-exclusion

If you need to stop playing for a longer period, request self-exclusion through your account or by contacting support via live chat or the help centre. Self-exclusion can be temporary or permanent depending on your needs. While excluded, you will lose access to gaming functions and promotional communications until the exclusion ends.

Signs of problematic behaviour

Watch for warning signs such as spending more than planned, borrowing to play, neglecting work or family, repeatedly increasing bets after losses, or hiding gaming activity. If these behaviours appear, consider using limits, taking a break, or seeking outside help.

Practical tips for staying in control

Plan your playtime and budget before you start, stick to deposit and loss limits, take regular breaks, avoid gambling when stressed or under the influence, and review your activity and transaction history regularly. Talking with trusted friends or family can also help.

Professional help and support organisations

If you need specialist support, contact provincial services or national organisations such as ConnexOntario, Gambling Support BC, GameSense, or SOS-Joueurs. Local health services and provincial problem gambling helplines can provide confidential advice and treatment options. If you want help from our side, contact Win Unique support through the site and we will guide you to the right resources.