Privacy and Data Policy
Welcome to the privacy policy for WinUnique. This page explains how we collect, use, store, and protect your personal information when you create an account, play games, or use services on our site. We take user privacy seriously and aim to be clear about the data we process and the choices available to you.
Types of data we collect
Personal data
When you register or verify your account we collect identity and contact details such as your full name, date of birth, address, email, and phone number. We may also collect identification documents for verification and anti-money-laundering checks where required.
Technical data
We automatically gather technical information needed to operate the site, including IP address, device and browser type, operating system, unique device identifiers, and log data about your sessions. This helps us keep the service secure and working across devices.
Transactional data
We record payment and transaction details related to deposits, withdrawals, bets, wins, losses, and bonus activity. Payment card or crypto wallet details are processed by our payment providers and stored only as needed to complete transactions or as permitted by law.
How we use your information
We use collected data to operate your account, process transactions, verify identity, prevent fraud, respond to support requests, and comply with legal obligations. We also use information to improve the site, personalise content, and provide customer service. Any marketing communications are sent only with your consent or where allowed by law, and you may unsubscribe at any time.
Data protection practices
We protect data using industry-standard technical and organisational measures such as encryption, access controls, and regular security reviews. Staff access to personal information is limited to those who need it to perform their duties, and we run periodic checks to maintain security. No system can be completely secure, so please protect your account credentials and enable any available security features.
Cookies and tracking technologies
We use cookies and similar technologies to operate the site, remember preferences, analyse usage, and deliver relevant content. Cookies fall into categories such as essential, performance, and functional. Third-party analytics and advertising partners may also place cookies. You can manage cookie settings via your browser or the cookie control tools on our site.
User rights
Where applicable under local law, you have rights including access to your personal data, correction of inaccurate information, deletion, restriction or objection to processing, and withdrawal of consent. You may also request a copy of your personal data in a portable format when technically feasible.
Access, correction, and deletion
To access, correct, or request deletion of your data, sign in to your account and update your profile where available, or contact us at [email protected]. We will respond to requests in accordance with applicable law and may need to verify your identity before fulfilling a request. Some data may be retained where required for legal or regulatory purposes.
Information sharing and third parties
We share data with service providers who support our operations, including payment processors, identity verification, fraud prevention, customer support, and hosting providers. We may disclose information to comply with legal obligations or to protect our rights. In the event of a corporate transaction, personal data may be transferred as part of the deal.
Privacy policy updates
We may update this policy from time to time. When changes are made we will post the revised version on this page and, where appropriate, notify you by email or site notice. For questions about this policy or our practices, contact [email protected]. Thank you for trusting Win Unique with your information.