Contact Us
Need help? Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. Whether you need help with registration, KYC documents, deposits, withdrawals, or bonus activation, we can guide you step by step. Contact us for account assistance, payment queries, or to report site problems. Use email, live chat, or phone and expect a timely, helpful response from our Canada-focused support staff.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email; live chat 07:00-01:00 ET; typical reply within 24 hours) |
| General enquiries | [email protected] (general account and site queries; allow up to 48 hours for a reply) |
| Affiliate enquiries | [email protected] (partner programs; application review within 72 hours) |
| Payments | [email protected] (deposits and withdrawals; expect reply within 48 hours) |
| Phone | +1 416 582 3491 (for urgent account issues) |
| Working hours | Mon-Fri, 09:00-18:00 (ET) |
Email Support
Email is our preferred contact method for detailed requests, account-related issues, or cases that require documents. When you write, please use [email protected], include a clear subject line, a brief description of the issue, and up-to-date contact details to avoid delays. This helps our team review your case and reply with any required instructions or verification steps.
Contact Form
NameEmailMessage for WinUniqueSend messageResponse Time
Our support team aims to reply to most inquiries within one business day. Simple requests like account questions or payment checks are often handled faster, while complex issues such as detailed KYC, fraud reviews, or payment investigations may take several days to resolve. We will keep you updated on progress and let you know if we need any extra documents or time.
Feedback
We’d love to hear your feedback, suggestions or ideas for improving the site. Every message is read carefully by our team and helps shape updates to features, promotions and overall user experience. Please tell us what works, what doesn’t, or what you’d like to see next. Your input helps improve the site for all players.